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  • All items must be unworn and unwashed with all original tags still attached and in their original packaging.

  • Used, washed or de-tagged items are no longer eligible for return.

  • Items that contain any markings, stains, animal/human hair, or contain any type of odor (including laundry detergent, body odor, cologne/perfume) will not pass inspection.

  • All claims must be submitted within 30 days of the order date. Any claims beyond this mark are not eligible for replacement or reimbursement.


US Returns/Exchanges

  • For all domestic returns/exchanges please email
International Returns/Exchanges
  • For all international returns/exchanges please email our customer service team ( with your order number and name of product/products you would like to return/exchange.
  • We will reach out via email once we receive and approve your return to issue you a refund or store credit. 

  • If the returned item/items do not pass inspection, it will be mailed back to you.